The final research report written by HumRRO for the NCCCO Foundation includes highlights, executive summary, introduction, methodology, results and analysis, key takeaways and recommendations.

A few report highlights and recommendations are provided on this page, however the full research report can be downloaded here.

We welcome people to share information from this report, but we respectfully ask that credit be given to the NCCCO Foundation.

In light of the findings outlined throughout the summary and report, the HumRRO research team developed five primary recommendations that they hope can guide workforce development efforts for the load-handling industry. The recommendations are as follows:

• Diversify the recruitment pipeline to expand the potential recruitment pool.
• Decrease identified barriers for entering the field and becoming certified.
• Reanalyze the skills needed for jobs in the load-handling field to improve recruitment, hiring, and training efforts.
• Address and improve overall job satisfaction.
• Research and address the perspectives and needs of underrepresented groups.

A significant amount of detailed information regarding the research findings, key takeaways, and future and recommendations are provided throughout the report and are summarized in the Key Takeaways and Recommendations section. To gain a full understanding of the research findings, it is critical to read the full report for more details.